Legal

What We Watch

6 is there for every part of the job:

• Before work starts — 6 helps assess the actual problem with you
• During the fix or build — every phase, start to finish
• The contractor documents the work as it happens
• When it’s done — the whole job is documented, not just the invoice

On Top of It, the Whole Way

6 keeps track of the things that quietly ruin a job:

• Appointments — 6 confirms the contractor is showing up when they said they would
• Quality — 6 looks at each pro’s ratings and reviews before he suggests them
• Disputes — if something goes wrong, 6 is right there to help sort it out, not a ticket in a queue

The documentation protects everybody: you get proof of what happened, and the contractor gets credit for great work. 6 helps contractors be the best contractors they can be.

On some plans, 6 also drafts a tools-and-materials checklist for the contractor before they leave for the job, so nothing gets left behind. That piece is part of a paid tier today — everything else on this page applies to every job.

What “Guarantee” Means Here

This is not a guarantee that the job goes perfectly, costs a certain amount, or finishes by a certain date. Our Terms cover why we can’t promise that, and no honest company can.

What we guarantee is that it’s watched and documented, top to bottom. You get a real record of what happened, not just a memory of what someone told you. We don’t know another business that does this for every job, start to finish.

There is one money promise on top. Every job booked and paid through iSolve has the Quality-of-Work Guarantee. If the work falls short of what you and the pro agreed, you can get a refund of up to all you paid through iSolve. You can get it until 30 days after the job is done. Our guarantee terms have the full rules.

Honest About Where We Are

This is new. 6 is still learning what to look for and how to document it well. Early jobs may be rougher than later ones — we’d rather tell you that upfront than pretend otherwise.

1. WHO WE ARE

iSolveUrProblems.ai ("iSolve," "we," "our," or "us") is run by DietzX llc, Wyoming.

We built iSolve for people in the United States. If you use it from somewhere else, your info is still handled the way this policy says.

2. INFORMATION YOU GIVE US

When you use iSolve, you may give us:

• your name
• your email address
• your phone number
• your home address
• what you type or say to 6
• photos or videos you share
• payment details when you pay for a job (Stripe handles these directly - we never see or keep your full card or bank number)

3. INFORMATION WE COLLECT AUTOMATICALLY

Just by using iSolve, we also collect:

• a written record (transcript) of your talks with 6
• audio and video from your live talks with 6, while the talk is happening
• recordings and transcripts of iSolve job calls
• basic device and usage info, like browser type and pages visited
• GPS location and a time stamp on photos or videos taken during a job
• sign-in activity, so we know your account is really you

4. WHAT 6 REMEMBERS ABOUT YOU

6 keeps short notes between talks, so you don't have to repeat yourself. These are things like your name, address, home details, what you like, or a problem you mentioned before.

You are in control of these notes. Go to your account page to see every note 6 has saved.

You can delete any note, or wipe everything 6 remembers about you, any time. Deletion is right away and for good - we don't keep a hidden copy.

5. HOW YOUR TALKS WITH 6 WORK

When you talk to 6, your voice and video go through LiveAvatar (by HeyGen) and ElevenLabs. LiveAvatar shows 6's face. ElevenLabs turns speech into words and 6's words into his voice.

Your words are sent to OpenAI so 6 can understand you and answer.

These companies use your talk only to run your session with 6. Their own privacy policies say how they handle data.

We keep the transcript of your talk so you can pick up where you left off, and so we can make 6 better.

6. PHONE CALLS AND MESSAGES

iSolve job calls and texts go through Twilio, our calling and messaging company.

Every iSolve job is recorded - the talk, the photos, and the video. At the start of every call, 6 says: "This call may be recorded for quality assurance."

Before a job is booked, both the homeowner and the pro must give a clear yes to recording. No clear yes from both means there is no booking.

We keep the recording and transcript as part of the job record, so you and the pro have proof of what was said.

When you book, you agree that 6 may call, text and email you about your job. Reply STOP to any text to stop texts, or HELP for help. Message and data rates may apply.

7. PHOTOS, VIDEOS, AND JOB LOCATION DATA

Photos and videos from a job go on the job record. Each one can include the GPS location and time it was taken, and a short Ai-made note about what is in it.

An Ai service - OpenAI - may look at your photos and videos to help 6 figure out the problem and check the work. By sharing a photo or video with iSolve, you say yes to that.

The job record is shared with the homeowner and the pro on that job. We treat location data as sensitive and limit who can see it to them and us.

8. HOW WE USE YOUR INFORMATION

We use the info we collect to:

• run iSolve
• let 6 understand you and talk with you
• remember what you like, with your permission
• find, book, and call the pro you choose
• take payments, hold them, and pay the pro
• check the work and back the guarantee
• sort out problems and refunds
• send the reports, texts, or emails you asked for
• stop fraud and abuse, and keep iSolve safe
• fix bugs and make 6 better
• with personal details taken out, use job information as training data (section 9)
• follow the law

9. TRAINING DATA

We may use job information, with your name and contact details removed, as training data. Before that, we take out names, phone numbers, email addresses, and street addresses. That step is called anonymizing.

Anonymized records can include things like: the kind of job, the town, how long it took, the parts put in, and how it turned out.

Using anonymized job records is part of how iSolve keeps its prices low, so there is no opt-out for them. Your personal details are always taken out first.

10. WHO WE SHARE INFORMATION WITH

We never sell your personal information. Job information, with your name and contact details removed, may be used as training data. We do not share it for ads.

We share info only as needed to run iSolve, with:

• Supabase - our database, file storage, and sign-in company
• OpenAI - reads text, photos, and videos so 6 can understand and answer you
• LiveAvatar (by HeyGen) - shows 6's face and voice live during your talk
• ElevenLabs - turns speech into words and 6's words into his voice
• Twilio - sends texts and connects and records job calls
• Resend - sends account and job emails
• Stripe - takes payments, holds them, and pays pros
• Dropbox Sign - handles e-signatures on contracts you choose to sign
• Outscraper and similar data companies - supply public business listings for pros; this is public business data, not your personal data
• Vercel - hosts our website and app
• the pro on your job - only what they need to do the work, after you say yes
• a new owner of your home - only the home's job history, with your personal details taken out (see our Terms)
• police or regulators, only if the law requires it
• a company that buys or merges with us - under the same privacy promises

11. COOKIES AND SIMILAR TECHNOLOGY

We use the cookies we need to keep you signed in and remember your language and session - nothing works without them.

We do not use ad trackers.

We honor Global Privacy Control (GPC) browser signals as a request to opt out, where the law requires it.

12. HOW LONG WE KEEP INFORMATION

We keep your account and talk history while your account is open, so 6 can pick up where you left off.

Memory notes are kept until you delete them - deletion is right away.

Job records - photos, videos, call recordings, and transcripts - are kept as your home record until you ask us to delete them.

After you close your account, we may keep some records where the law requires it (like money records). We may also keep some to finish an open job, a held payment, a guarantee claim, or a dispute.

13. HOW WE PROTECT YOUR INFORMATION

We use locked (encrypted) connections, and we store your data on Supabase's encrypted systems.

Each part of iSolve gets only the info it needs to work.

No system is 100% safe. If something goes wrong, we will tell you as the law requires.

14. YOUR PRIVACY CHOICES AND RIGHTS

You own your home record. No matter where you live, you can:

• see what 6 remembers about you, and delete any note or all of it, any time - right in the app
• ask us what personal information we have about you
• get a copy of your info and your home record, to download and keep
• ask us to fix info that is wrong
• ask us to delete your account and personal information
• tell us to stop a certain use of your info
• take back any permission you gave us, any time

Email Help@DietzX.ai to use any of these rights. We will check it is really you and answer within 30 days.

15. STATE PRIVACY LAWS

Some states give you the rights above by law, by name. They are the right to know, delete, fix, and take a copy, and to opt out of sale or sharing. They include the right to limit use of sensitive information (like exact location), and the right not to be treated worse for using these rights.

We never sell your personal information. Job information, with your name and contact details removed, may be used as training data. Anonymized data is not personal information.

You can use these rights the same way: email Help@DietzX.ai.

16. VISITORS OUTSIDE THE UNITED STATES

iSolve is built for the United States, and your info is handled here.

We give the same rights above (see, fix, delete, take a copy, say no to a use, and take back permission) to visitors from anywhere.

If you are outside the US and we have not fixed a concern, you may also contact your local data protection office.

17. CHILDREN'S PRIVACY

iSolve is for adults 18 and older. We do not knowingly collect info from anyone under 18.

If we learn someone under 18 gave us info, we delete it. If you think this happened, contact us right away.

18. CHANGES TO THIS POLICY

We may update this Privacy Policy as iSolve changes. We change the "Last Updated" date at the top when we do.

For a big change - like a new way we use your data - we try to tell you. For example, with a notice in the app or an email.

Using iSolve after a change means you accept the update.

19. CONTACT US

iSolveUrProblems.ai is run by DietzX llc, Wyoming.

Mailing address: DietzX llc, Wyoming, 30 N Gould St Ste N, Sheridan, WY 82801.

Reach us:

• Help@DietzX.ai - privacy questions, data requests, anything else.

Recording, Transcripts, And Data Use

Conversations and interactions with 6 are transcribed, stored, analyzed, and used to operate, secure, and improve DietzX, and as training data. We don't record your conversations on our sites - we only transcribe them. Phone calls may be recorded for quality assurance.

Do not provide passwords, financial account numbers, social security numbers, private medical details, or other highly sensitive information. The only exception is a future feature that explicitly supports it with appropriate protections.

When you talk to 6, your audio is sent to third-party Ai services for transcription and response generation. Transcripts may be stored to maintain conversation context, support your account, improve the service, and debug issues.

Do not share passwords, financial account numbers, social security numbers, or highly sensitive medical information by voice. The only exception is a future feature that explicitly supports it with appropriate protections.

Your Voice Conversation, In Plain English

• We write down the voice talk so we can build your brand and your website.
• People on the team do not read your full transcript. They work from short Ai summaries.
• Your words and your photos go on a public page only after you say yes.
• You can tell 6 to stop at any time, and you can ask us to archive and remove your live data.
• A short line under the Start button tells you this before you begin - by tapping Start you agree to these terms.

Prices 6 Mentions

6 is an Ai assistant. Any price, estimate or figure 6 mentions is general info only - not an offer and not a binding quote.

The only price that counts is the one you confirm at checkout or that G confirms to you in writing.

Market prices we show are other companies' published prices as of the date shown, with links to where we found them, and may change.

Privacy And Your Choices

This Privacy Policy explains how DietzX collects, uses, stores, and protects info when you talk with 6. That includes the DietzX website, 6's avatar experience, voice features, and related services.

6 is early-stage software. This policy reflects current practices and may evolve as the product develops.

Your privacy matters. This policy explains what we collect, how we use it, and the choices you have when talking with 6.

• You may talk with 6 without an account, with limited features.
• You may request deletion of your account and stored data by contacting us.
• You may opt out of optional notifications at any time.
• Requesting follow-up about a build is not blanket consent to unrelated marketing.
• You control what info you share when you talk; do not share what you do not want stored.

Information We Collect

We collect info you provide voluntarily and info generated through your use of the service.

• Voice and conversation data: spoken interactions with the avatar are transcribed so 6 can understand and respond.
• Account info: name, email address, phone number, time zone, and preferred contact method when you choose to create an account.
• Build and follow-up info: a concise project summary and an email address or phone number. We collect it only when you explicitly request personal follow-up without creating an account.
• Reminders, lists, and notes: items you ask 6 to remember, including birthdays, tasks, shopping lists, and to-do items.
• Notification preferences: how and when you want 6 to reach you (text, email, phone, push, etc.).
• Device and session info: browser type, device type, IP address, session timestamps, and similar technical data.

How We Use Your Information

Info is used to operate, secure, personalize, and improve 6.

• Respond to your voice requests in real time.
• Save your lists, reminders, and account memory across sessions.
• Send reminders and notifications through your chosen channels.
• Improve transcription accuracy, response quality, and feature design.
• Detect and prevent abuse, fraud, and security issues.
• Prepare and follow up on a brand or website build request you explicitly submit.
• An authenticated client who is authorized to train an avatar may use Training Mode. When they do, the talk may automatically create editable learned preferences, facts, sales language, and business context for that client's avatar. Public visitors cannot use Training Mode to train or rewrite an avatar.
• Authorized trainers can review learned items, correct them, disable them, or delete them. Deleting an item stops it from being used going forward; existing talk records are handled under the applicable account-data controls.

Storage, Sharing, And Service Providers

Account data, lists, reminders, and talk transcripts are stored in secure cloud databases and storage buckets operated for DietzX.

We use industry-standard practices to protect this data, but no system is perfectly secure. You provide info at your own risk.

We never sell your personal information. Job information, with your name and contact details removed, may be used as training data.

We may share data with service providers as needed to operate the product or comply with legal obligations. We may also share it with them to respond to lawful requests, or to protect the rights, safety, and property of DietzX and its users.

DietzX relies on third-party providers for Ai inference, voice synthesis, the on-screen avatar, hosting, email, messaging, analytics, authentication, and storage.

These providers process data on our behalf under their own terms and privacy practices. By talking with 6 you accept that data may flow through these providers as required to operate the service.

You Own

Whatever you build with 6, or we build for you, is 100% yours once it is paid for. That means your subscription, or your fee for the job.

This is work for hire. It is a fee for service. Once you have paid, you are paid in full, and the work is all yours.

We never come after it. We never take a cut. No royalties, no shares, no part of your profits - even if it becomes a billion-dollar company. You earned it.

Read the whole promise under You Own, at the top of the DietzX legal page.

One thing stays ours: the DietzX service itself, its software and its name. What you make with it is yours.

Terms Of Use

Welcome. These terms apply to talking with 6 on this website, the avatar experience, and related services.

By talking with 6, you agree to these terms. If you do not agree, do not use the service.

6 is a voice-first Ai assistant designed to help users remember important tasks, create lists, set reminders, and make everyday life easier.

6 may help collect info such as names, phone numbers, email addresses, reminder details, dates, times, and notification preferences when users voluntarily provide them.

Some features may require an account so 6 can remember you across sessions.

Info you provide may be stored so 6 can personalize help, maintain reminders, improve the product, and support requested services.

6 is early-stage software. Features may change, break, pause, be limited, or be discontinued at any time.

Reminders And Notifications

6 may offer reminders by text message, email, phone call, Telegram, Messenger, WhatsApp, Signal, app notifications, or other channels as the product develops.

Reminders are provided as a convenience and are not guaranteed. You remain responsible for important deadlines, appointments, birthdays, obligations, and tasks.

Third-Party Terms

6 may rely on third-party services for Ai, voice, avatars, messaging, email, phone calls, hosting, analytics, storage, authentication, and payments.

Those services may have their own terms and privacy practices.

No Professional Advice

6 provides general info and help only. It does not provide legal, medical, financial, emergency, or other regulated professional advice.

You are responsible for your decisions, actions, and verification of important info.

Disclaimer And Limitation Of Liability

To the maximum extent permitted by law, 6 is provided as-is and without warranties.

DietzX is not liable for missed reminders, incorrect info, service outages, user decisions, or third-party service failures. It is also not liable for any direct or indirect damages arising from use of the service.

6 is built to help, but it is not a substitute for your own judgment or responsibility.

6 is built to help, but it is your responsibility to decide what to share and to verify important info.

Children

6 is for adults 18 and older. If you believe someone under 18 has provided personal information to 6, contact us and we will take reasonable steps to delete it.

Changes And Governing Law

We may update this Privacy Policy as 6 evolves. Material changes will be reflected by updating the Effective Date above and, where appropriate, providing notice in the product.

These terms are governed by the laws of the State of Wyoming, except where non-waivable federal law or other mandatory law applies.

Contact

For legal, privacy, or bug-report inquiries, contact Help@DietzX.ai.

For privacy questions, data requests, or to report a concern, contact Help@DietzX.ai.

1. WHAT iSOLVE IS

iSolveUrProblems.ai ("iSolve") helps you fix and build things at home. 6 is iSolve's Ai helper. He helps you figure out what is wrong, finds pros near you, books the job, calls you and the pro, and checks the work.

iSolve is run by DietzX llc, Wyoming. In these terms, "we" and "us" mean DietzX llc, Wyoming. "You" means the person using iSolve. A "pro" is the contractor who does the work.

By using iSolve, you agree to these terms. If you do not agree, please do not use iSolve.

2. WHO CAN USE iSOLVE

You agree that:

• You are at least 18 years old, or the age of an adult where you live
• The info you give us is true
• You make your own choices about your home, and you are responsible for them
• You will follow the laws, codes and rules that apply to your home and your job

3. PROS ARE THEIR OWN BUSINESS

Pros on iSolve run their own businesses. They do not work for us. The deal for the work is between you and the pro.

Pros never pay us for leads. We do not take money from a pro to show you that pro.

We are not responsible for how a pro does the work, how safe they are, their licenses, or the price they set. The one exception is what the Quality-of-Work Guarantee covers (section 7).

4. WHAT IT COSTS

Your available minutes with 6 are shown on your account and cost card. Paid work includes its own working time with 6.

Everything there is our True Cost* plus 1% - that's it. And as partners help cover our costs, it gets even closer to zero. The pro always gets their full price.

Your quote shows the pro's price, payment costs, and the 1% cushion separately, before your yes. The payment method's costs can differ.

There is no extra card surcharge on a credit or debit card. Payment costs are included in the quote. We do not call payment processing our 1% margin.

You see the full price before you pay. Your receipt shows exactly what you were charged.

5. HOW PAYMENT WORKS

Payments go through Stripe. We never see or keep your full card or bank number.

When you pay, we hold the money. We do not send it to the pro right away.

On the job day, 6 asks for a before photo. When the pro says the work is done, 6 asks for an after photo and checks the work. When it checks out, the pro is paid their full price.

If you tell us something is wrong, the money stays held until it is worked out.

6. REFUNDS, CANCELLING, AND PROBLEMS

Cancel before you pay and there is nothing to refund. To cancel a booked job, tell the pro in your job room, tell 6, or reply to the booking email.

If a full refund is approved, you get back everything actually charged for that step, including its recorded payment costs and cushion. We never recalculate a historical charge at today's price.

Something wrong with the work? Tap "Something's wrong" in your job room, or just tell 6. 6 asks the pro to make it right first. If that does not fix it, 6 gathers both sides and the job record. Then the iSolve team decides: a fix, part of the money back, or all of it back.

You can also write to Help@DietzX.ai. Our refund rules page has the details.

Your bank or card company decides how long a refund takes to show up.

7. THE QUALITY-OF-WORK GUARANTEE

Every job booked AND paid through iSolve has the Quality-of-Work Guarantee. If the work falls short of what you and the pro agreed, you can get a refund of up to all you paid through iSolve.

It runs until 30 days after 6 marks the job done. The full rules, and what is not covered, are on our "Guarantee terms" page. They are part of these terms.

Jobs you book or pay for outside iSolve are not covered. Once you pay a pro directly, we cannot hold the money or step in.

8. EVERY JOB IS RECORDED

Every iSolve job is recorded. That means the talk, the photos, and the video from the job.

The record proves the work, backs the guarantee, and builds your home record.

At the start of every call, 6 says: "This call may be recorded for quality assurance."

Before a job is booked, both you and the pro must give a clear yes to recording. Silence is a no. No clear yes from both means there is no booking at all.

9. PHOTOS, VIDEOS, AND Ai

When you or the pro share a photo or video, an Ai service - OpenAI - may look at it. That helps 6 figure out the problem and check the work.

By sharing a photo or video with iSolve, you say yes to that.

Only share photos of places you are allowed to share. Try not to show people's faces or private papers.

10. CALLS, TEXTS, AND EMAILS

When you book, you agree that 6 may call, text and email you about your job. 6 is an Ai.

Reply STOP to any text to stop texts. Reply HELP for help. Message and data rates may apply.

Every email we send about a job tells you how to reach us. Agreeing to calls and texts is never a condition of buying anything.

If you stop calls and texts in the middle of a job, 6 may not be able to finish setting it up.

11. YOUR HOME RECORD IS YOURS

Each job on your home builds your home record: the jobs, photos, videos, 6's notes, and call transcripts.

You own your home record. You can see it any time. Write to Help@DietzX.ai to get a copy or to ask us to delete it.

You let us keep and use your home record to run iSolve, pay the pro, back the guarantee, and settle problems. You let us use it - with your personal details taken out - to make iSolve better and to use as training data (section 12).

If you ask us to delete it, we delete what we can. We may keep what we need for an open job, money we are holding, a guarantee claim, or records the law says we must keep. Data that was already made anonymous and used cannot be pulled back out.

12. USING JOB RECORDS AS TRAINING DATA

We may use job information, with your name and contact details removed, as training data.

Before any of this use, we take out names, phone numbers, email addresses, and street addresses. That step is called anonymizing.

Using anonymized job records is part of how iSolve keeps its prices low, so there is no opt-out for them. Your personal details are always taken out first.

13. WHEN YOU SELL YOUR HOME

A home's job history can go with the house, like a car's service record. It helps the next owner know what was fixed, when, and by whom.

When a new owner claims your address, our team checks the claim before anything moves.

The new owner can see the work: what was done, when, which pro did it, the parts put in, and photos of the work. They never see your name, phone number, email, your talks with 6, or what you paid.

You keep your own copy of your home record. If you do not want your home's job history passed on, write to Help@DietzX.ai before the new owner claims the address.

14. 6 IS AN Ai - NOT A PROFESSIONAL

6 gives Ai-made info and ideas. He can be wrong.

6 does not give legal, money, medical, engineering, or building-code advice, and he is not a licensed professional. Check important things yourself, and use a qualified pro when the job needs one.

Prices 6 mentions: any price, estimate or number 6 says is general info only - not an offer and not a quote. The only price that counts is the one you confirm when you pay, or that our team confirms to you in writing.

15. NO OTHER PROMISES

Other than the Quality-of-Work Guarantee, we do not promise how a job turns out or what it costs. We also do not promise how long it takes, or that it will be safe.

The "Ai Guarantee" means 6 watches and documents the job from start to finish. It is not a promise of any result. See our Ai Guarantee page.

iSolve is offered as it is. It may have mistakes or go down sometimes.

16. OUR NAME AND SOFTWARE

The iSolve software, 6, the Ai systems, the look of the site, and the words on it belong to DietzX llc, Wyoming.

Please do not copy, resell, scrape, or take apart any part of iSolve.

"iSolveUrProblems.ai" is a trademark of DietzX llc, Wyoming.

17. LIMIT ON WHAT WE OWE

As far as the law allows, we are not responsible for indirect losses from using iSolve, trusting what 6 says, or what a pro does. Indirect losses include lost profits, personal injury, or damage to your property. This is true even if we were told it could happen.

If we do owe you money for a claim, there is a limit. The most we will pay is the larger of: what you paid through iSolve in the 12 months before the claim, or $100.

This does not take away the Quality-of-Work Guarantee, or any right the law says cannot be taken away.

18. IF YOUR ACTIONS CAUSE A CLAIM

A claim against us may come from how you used iSolve, from you breaking these terms, or from your dealings with a pro. If someone makes a claim like that, you agree to cover our costs and losses from that claim.

19. CHANGES TO iSOLVE AND CLOSING ACCOUNTS

We may change, pause, or stop any part of iSolve.

We may close or limit an account that breaks these terms or puts other people at risk.

You can stop using iSolve any time. Jobs already paid for are still finished, refunded, or settled under these terms.

20. IF DIETZX CHANGES FORM

If DietzX llc, Wyoming becomes a new company, merges, or is sold, we may pass these terms to the company that takes over. That company must keep the promises in them.

21. WHICH LAW APPLIES

DietzX llc, Wyoming. Wyoming law governs these terms, without using its rules that point to other places' laws.

22. SETTLING DISAGREEMENTS

Please write to Help@DietzX.ai first. Most problems get fixed that way.

If we still cannot agree, the dispute goes to binding arbitration with the American Arbitration Association (AAA). It follows the AAA's Consumer Arbitration Rules and takes place in Wyoming or by video, in English. Small claims court is still open to you.

You and we each give up the right to a jury trial and to a class or group lawsuit.

You can opt out of arbitration. Email Help@DietzX.ai within 30 days of first agreeing to these terms, with your name and that you want to opt out. Then disputes go to the state or federal courts in Wyoming.

23. CHANGES TO THESE TERMS

We may update these terms. When we do, we change the "Last Updated" date at the top. For a big change, we try to tell you in the app or by email.

Jobs already booked keep the terms they were booked under. Using iSolve after a change means you accept the new terms.

24. CONTACT

iSolveUrProblems.ai is run by DietzX llc, Wyoming.

Mailing address: DietzX llc, Wyoming, 30 N Gould St Ste N, Sheridan, WY 82801.

For how we handle your personal information, see our Privacy Policy.

Reach us:

• Help@DietzX.ai - legal questions, bug reports, anything else.

Before You Pay

If no payment was taken, there is nothing to refund. To cancel a confirmed booking, tell the pro in the booking thread, call them with 6, or reply to the booking email.

After You Pay

If a full refund is approved, it returns everything charged for that payment step: the pro's price, the payment costs and our 1% cushion as recorded on your receipt.

A $500.00 job

Paid by bank

$509.07 back

Paid by credit card

$520.39 back

The card example uses iSolveUrProblems.ai's current checkout calculation for a credit card in a state with current estimated payment costs. Your receipt is the truth for your actual charge.

If work or money is disputed

Use Something's wrong on the paid step or contact support. Money does not move merely because a request was sent. A partial refund, full refund, redo, release, or continued hold depends on the payment record, the work, and the resolution.

If money was already released to the pro, DietzX must review the charge and payout before a refund can be completed. Bank and card processors control when an approved refund appears; this page promises no arrival date.

Necessary technology

The service may store info needed for security, authentication, session continuity, language and accessibility preferences, consent choices, and reliable operation. Disabling necessary storage may prevent features from working.

Service providers

Hosting, authentication, Ai, voice, avatar, media, analytics, and other providers may process technical identifiers when their features load. Their own notices govern their independent practices. We do not use this notice as consent for unrelated advertising.

Your choices

You can inspect, block, or remove stored data through your browser. Optional storage that legally requires consent should not be enabled until that choice is presented. See the Privacy Policy for broader data practices.

Our approach

We work toward semantic structure, keyboard operation, visible focus, readable contrast, text alternatives, and experiences that do not require voice alone. Ai, voice, video, and third-party avatar features may have limitations while the service evolves.

Report a barrier

Call 1+855-253-2727 and identify the page, device, browser, and assistive technology if you are comfortable doing so. We will make a reasonable effort to provide the info another way and address reproducible barriers.

Your request controls

Giving us a phone number or asking for help with a job does not, by itself, sign you up for ads. We send service messages only to answer a request, give you updates you asked for, or run a feature you picked.

Calls, texts, and emails about your job

When you book a job, you agree that 6 may call, text, and email you about that job. 6 is an Ai. Pros agree to the same when they join iSolve.

Agreeing to calls and texts is never a condition of buying anything.

Every call is recorded

At the start of every call, 6 says: "This call may be recorded for quality assurance."

Every iSolve job is recorded - the talk, the photos, and the video. The record proves the work, backs the guarantee, and builds the homeowner's home record.

Before a job is booked, both the homeowner and the pro must give a clear yes to recording. Silence is a no. No clear yes from both means there is no booking.

Optional text messages

Where we show an unchecked box for texts, checking it means yes to the texts described next to it. How often we text depends on your job. Message and data rates may apply.

Stop and help

Reply STOP to any text to stop texts, and HELP for help. You can also call 1+855-253-2727. If you stop texts in the middle of a job, some job updates may not reach you. Also, 6 may not be able to finish setting up a booking.

To stop emails, use the link in the email or write to Help@DietzX.ai. We still send receipts and messages about money we are holding for you.